INSTITUTE BCN
Trace Elements (10 x 2ml)
Trace Elements (10 x 2ml)
- CE Compliance
For all our medical devices
- Secure payment
Bank card & bank transfer
- Express delivery
Within 24/48 hours (on request)
Unable to load pickup service availability
Product description
Product description
Properties:
- Promotes skin healing.
- Reduces symptoms related to skin malnutrition.
- Balances and normalizes skin condition.
Treatment:
- Acne
- Anti-aging
- Hair loss
Active ingredients:
- Aqua/Water
- Sodium Bicarbonate
- Zinc Gluconate
- Manganese Gluconate
Product information:
- 2ml ampoules
- Box of 10 ampoules
Shipping & deliveries
Shipping & deliveries
We ship all orders from France with UPS, a mark of reliability.
📦 Processing times
- Order prepared within 1 business day
- Shipped the same day or the next day for orders confirmed before 12 p.m.
🌍 Estimated delivery times
- France: 1 to 3 business days depending on the city
- Belgium: 1 to 2 business days
- Europe (EU): 1 to 4 business days, depending on the country
- Europe (Non-EU): 3 to 4 business days
- International (outside EU): 4 to 6 business days
We mainly work with UPS. If you wish to be delivered by another carrier, please contact us.
💰 Shipping fees
- Free shipping from €500 excluding tax
- Shipping fees are calculated at checkout based on your country.
- France: €10
- Europe: €20
- International: €45
🇮🇨 Shipments to the Canary Islands
Orders destined for the Canary Islands are processed only via WhatsApp.
- Fixed shipping fee: €35
- Please contact us directly to arrange your order and shipment.
🇺🇸 Shipments to the United States
For orders destined for the United States:
- Taxes are no longer applied on our site
- You will therefore pay no VAT at checkout
- However, customs and import fees may be charged by the carrier (UPS) upon arrival
- Fixed shipping fee: €45
👉 These fees remain the responsibility of the customer and are independent of our service.
🌍 Customs & import fees
For all orders outside the European Union:
- Customs fees, local taxes, and import fees are not covered by Hyashop
- These fees may be requested by the carrier upon delivery
- They remain entirely the responsibility of the customer
📍 Important information
- A tracking number is sent after shipment
- If absent, the carrier may redirect the package to a pickup point
- Delivery times may be slightly affected during peak periods or public holidays
💬 For any questions regarding your delivery, our customer service is available via WhatsApp or email.
Chat with a Hyashop advisor
Chat with a Hyashop advisor
At Hyashop, we pride ourselves on providing responsive and professional customer service.
For any questions regarding our products, your orders, or delivery, our team is here to assist you.
💬 For quick assistance, please prioritize contact via WhatsApp.
📞 International
WhatsApp: +33 6 14 58 98 12
Email: contact@hyashop.com
📞 Spain
Phone & WhatsApp: +34 678 942 210
Email: ventas@hyashop.com
We remain at your disposal and will respond as soon as possible.
Returns and refunds
Returns and refunds
For hygiene reasons, products cannot be returned once opened.
Returns are possible in case of defective, damaged products or order errors (within 48 hours).
